Review Details

CR300 Advanced Biometric / Fingerprint Time Clock

CR300 Advanced Biometric / Fingerprint Time Clock

Product Review (submitted on September 12, 2019):
For the price this product is a GREAT value. The system preforms the time keeping function well and the reports are also extremely useful. We are using this at a convenience store which has a lot of turnover. As a result, we are consistently adding and removing staff. These tasks are simple and to the point once the system is configured correctly.

HOWEVER, the reason for the overall satisfaction losing a star is due to the lack of guidance with setup/configuration. Do not misunderstand, the system is NOT extremely difficult but if you do not spend the added $150 for support you are basically on your own with trial and error. Your will get little tech support for the setup/configuration process and there is useful manual to help.

If they provide a manual with configuration guide or adjust the price to include 30-60 days of setup support I would have easily give the "Overall Satisfaction" 5 stars.