All items purchased from Crown Security Products, are guaranteed to be free of defects for a period of one (1) year from date of purchase. An extended warranty is available for purchase on many items.
If a defect should occur during the warranty period, it must be returned to Crown Security Products for repair or exchange. A "return merchant authorization" is required prior to return and can be obtained by using the contact us form. The customer is responsible for all return shipping charges, insurance, and sufficient packing, to prevent any damage to the item.
Upon evaluation, if the item is found to be defective, it will be repaired or replaced at no charge. No further liability is accepted. This warranty is void if the item has been tampered with, abused, used in any negligent manner or if the warranty seal has been broken.
* If an item is used or transported outside of USA/Canada, the warranty becomes void.